Terms of Service - SocialStash

These Terms of Service ("Terms") govern your use of the SocialStash platform and services operated by SocialStash, operating under SnowStash ABN 83967490048 ("we," "us," or "our").

1. Acceptance of Terms

By accessing or using SocialStash, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.

2. Description of Service

SocialStash is a social media scheduling and analytics platform that allows users to:

Schedule posts across multiple social media platforms
Analyze social media performance and engagement
Connect and manage multiple social media accounts
Access analytics and reporting tools

3. User Accounts

To use our service, you must:

Be at least 18 years old or have parental consent
Provide accurate and complete information when creating an account
Maintain the security of your account credentials
Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the service to:

Violate any applicable laws or regulations
Infringe on the rights of others
Post content that is harmful, offensive, or inappropriate
Attempt to gain unauthorized access to our systems
Use the service for spam or unsolicited communications
Reverse engineer or attempt to extract source code

5. Content and Intellectual Property

You retain ownership of content you create and post through our service. By using our service, you grant us a limited license to process and display your content as necessary to provide our services. You are responsible for ensuring you have the rights to all content you post.

6. Payment Terms

Our pricing is available on our website and may change with notice. Payment is due in advance and will be charged automatically unless cancelled. Refunds are provided according to our refund policy.

All prices are in Australian Dollars (AUD) and include GST where applicable.

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

8. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Third-Party Services

Our service integrates with third-party social media platforms. Your use of these platforms is subject to their respective terms of service and privacy policies.

10. Limitation of Liability

To the maximum extent permitted by law, SocialStash shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party.

11. Termination

You may cancel your account at any time. We may terminate or suspend your account for violations of these Terms. Upon termination, your right to use the service will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our service. Continued use of the service constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.

14. Contact Information

If you have any questions about these Terms, please contact us at: hello@socialstash.app

Last updated: January 2025
SocialStash Team
Operating under SnowStash ABN 83967490048